7e777 Privacy Policy

1 Who We Are

7e777 is an online entertainment platform offering casino games, live casino, slots, table games and sports betting — including cricket, PSL, T20 internationals and football — to adult players in Pakistan. Throughout this Privacy Policy, "7e777", "we", "us" and "our" refer to the platform and the team responsible for operating it.

This Privacy Policy applies to all users of the 7e777 website and mobile application, including visitors who have not yet registered an account and registered players who actively use the platform. By accessing or using 7e777, you acknowledge that you have read and understood this policy.

If you have any questions about how we handle your personal data, our support team is available via the contact details in Section 12 of this policy. We take privacy questions seriously and will respond to all queries promptly.

2 Data We Collect

We collect personal information in two main ways: information you provide to us directly, and information we collect automatically when you use the platform. Below is a clear breakdown of what falls into each category.

2.1 Information You Provide

• Registration data: Full name, date of birth, email address, mobile phone number and chosen username when you create a 7e777 account.
• Identity verification (KYC): CNIC (Computerised National Identity Card), passport or other government-issued photo ID documents submitted as part of our Know Your Customer process.
• Payment information: JazzCash mobile wallet number, Easypaisa account details, Raast ID, bank account details or card information used for deposits and withdrawals in PKR. Full payment credentials are handled by our payment processors and are not stored on 7e777 servers.
• Support communications: Messages, emails and chat records you send to our customer support team.
• Responsible gaming preferences: Deposit limits, session limits and self-exclusion requests you set through your account dashboard.

2.2 Information Collected Automatically

• Device information: Device type, operating system version, browser type and screen resolution.
• Network data: IP address, approximate location derived from IP, mobile network operator and connection type.
• Usage data: Pages visited, games played, bets placed, session duration, login timestamps and in-platform navigation patterns.
• Cookies and similar technologies: Session cookies, persistent cookies and analytics identifiers. See Section 6 for full cookie details.

3 How We Use Your Data

Every piece of data we collect is used for a specific, legitimate purpose. We do not collect data speculatively. Here is a transparent account of how each category of your information is used:

We will only use your personal data for the purposes listed above. If we ever need to use your data for a materially different purpose, we will notify you in advance and, where required, seek your consent before doing so.

4 Payments & KYC Data

4.1 Payment Processing

All deposits and withdrawals on 7e777 are processed in PKR through trusted third-party payment providers. When you deposit via JazzCash, Easypaisa, Raast or Bank Transfer, you are interacting with those providers' own secure payment interfaces. We receive a confirmation of the transaction and a reference number — we do not receive or store your full mobile wallet PIN, bank password or complete card details.

Payment data shared with us is used solely to credit your account, process withdrawal requests and reconcile any transaction disputes. We retain transaction records for a minimum period as required for financial record-keeping purposes.

4.2 KYC Verification

We are required to verify the identity of players before processing withdrawal requests and in other circumstances where identity confirmation is necessary. When you submit KYC documents — such as your CNIC or passport — those documents are reviewed by our verification team or a trusted third-party KYC provider. Documents are stored securely and used only for verification purposes.

KYC documents are never shared with third parties for marketing purposes and are not used for any purpose beyond identity and age verification and fraud prevention. Once verification is complete, document images are retained only for as long as required by our record-keeping obligations.

5 Sharing Your Data

We do not sell, rent or trade your personal data to any third party for marketing purposes. Full stop. Your data is shared only in the limited circumstances described below, and always under strict confidentiality and data protection obligations.

5.1 Service Providers

We work with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (JazzCash, Easypaisa, Raast, bank partners), KYC and identity verification providers, fraud detection and security services, cloud hosting and infrastructure providers, and customer support platform operators. Each provider is bound by data processing agreements and may only use your data to provide the specific service they are contracted for.

5.2 Game Content Providers

Casino games and slot products on 7e777 are supplied by third-party game studios. These providers may receive limited technical data — such as a unique player identifier and bet and win amounts — necessary to display game results and maintain game history. They do not receive your name, CNIC, payment details or contact information.

5.3 Legal and Compliance Requirements

We may disclose your personal data to relevant authorities where we are required to do so to comply with a legal obligation, respond to a lawful request from a regulatory or law enforcement body, or prevent, detect or investigate fraud, money laundering or other criminal activity. In such cases, disclosure is limited to the minimum data required to satisfy the legal obligation.

5.4 Business Transfers

In the event that 7e777 undergoes a merger, acquisition or sale of assets, your personal data may be transferred as part of that transaction. In such circumstances, you will be notified via email or a prominent platform notice before your data becomes subject to a different privacy policy.

6 Cookies & Tracking

7e777 uses cookies and similar tracking technologies to keep the platform functional, secure and easy to use. Cookies are small text files stored on your device by your browser. They do not contain viruses and cannot access other files on your device.

You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will affect your ability to log in and use the platform properly. We do not use cookies to serve third-party advertising on the 7e777 platform.

7 Data Security

Protecting your personal data is a technical and operational priority for 7e777. We implement a range of security measures to safeguard your information against unauthorised access, disclosure, alteration or destruction.

• Encryption in transit: All data transmitted between your device and 7e777 servers is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser address bar — that confirms a secure connection is active.
• Encryption at rest: Sensitive personal data stored on our servers is encrypted at rest using industry-standard encryption protocols.
• Access controls: Access to personal data within our organisation is restricted on a need-to-know basis. Staff members only access data that is necessary to perform their specific role. All access is logged and audited.
• Two-factor authentication: We encourage all players to enable two-factor authentication (2FA) on their 7e777 account for an additional layer of login security.
• Regular security reviews: Our platform and infrastructure undergo regular security assessments to identify and address potential vulnerabilities before they can be exploited.

While we take all reasonable technical precautions, no system connected to the internet can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your own login credentials. If you believe your account has been compromised, contact support immediately.

8 Data Retention

We retain your personal data for as long as your account remains active and for a defined period after account closure. The specific retention periods we apply are as follows:

• Active account data (name, contact details, account history): Retained for the lifetime of your account plus a minimum of five years after closure, to meet financial record-keeping requirements.
• KYC documents: Retained for a minimum of five years from the date of submission or account closure, whichever is later.
• Transaction records: All deposit and withdrawal transaction records are retained for a minimum of five years for audit and compliance purposes.
• Support communications: Chat and email records are retained for up to three years from the date of the interaction.
• Analytics data: Anonymised and aggregated usage data may be retained indefinitely for platform improvement purposes. This data cannot be used to identify you individually.

When personal data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

9 Your Rights

As a 7e777 player, you have a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights and making it straightforward for you to exercise them.

10 Children's Privacy

7e777 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification steps, and we conduct KYC checks that confirm player age before withdrawal requests are processed.

If we become aware that an account has been created by or on behalf of a person under 18, we will immediately suspend the account, void all activity conducted during the period of underage use, and where possible return any deposited funds to the source payment method. We take underage access extremely seriously.

If you are a parent or guardian and believe your child has created a 7e777 account, please contact our support team immediately using the details in Section 12. We will investigate and take appropriate action as quickly as possible.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make material changes, we will notify registered players via email or a prominent in-platform notification before the changes take effect.

The updated policy will be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Your continued use of 7e777 following notification of any changes constitutes your acceptance of the updated policy. If you do not agree with a change, you should stop using the platform and contact support to arrange account closure.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. Our support team handles privacy queries with care and will respond to you as promptly as possible.

You can reach us at the email address shown in the footer of this page. When submitting a privacy-related query, please include your registered email address or phone number and a clear description of your question or request so we can assist you efficiently.

For general platform questions not related to privacy, please visit our FAQ page which covers many common topics. For account-related concerns, our Terms and Conditions are available at Terms and Conditions.